NHTSA Complaint #10334457 — 2002 FORD TAURUS

I WAS DRIVING TO WORK AND I HEARD AN EXTREMELY LOUD POP COME FROM THE RIGHT REAR SIDE OF MY CAR WHEN I HAD MADE A LEFT HAND TURN AT A STOP LIGHT. AT FIRST I DIDN'T THINK ANYTHING OF IT BECAUSE I SAW NO EVIDENT DAMAGE AFTER ARRIVING AT WORK. ABOUT 2 WEEKS LATER I NOTICED SOME ABNORMAL TIRE WEAR. I TOOK MY CAR TO THE SHOP TO ASK ABOUT THE TREAD WEAR AND WHEN THEY WENT TO ROTATE MY TIRES THEY FOUND THAT THE REAR RIGHT SPRING HAD FALLEN OFF THE SEAT. BECAUSE OF THE SPRING FALLING OFF THE SEAT I HAD TO HAVE THE ENTIRE RIGHT REAR STRUT REPLACED. BECAUSE OF THE HISTORY WITH THE SPRINGS FALLING OFF THE SEATS AND THE POTENTIAL DAMAGE IT COULD DO I ALSO HAD THE LEFT REAR STRUT REPLACED AS WELL. I HAD DONE SOME RESEARCH TO FIND THAT WHAT HAPPENED TO MY CAR IS A VERY COMMON PROBLEM AMONG 2002 FORD TAURUS AS WELL AS OLDER MODELS. I WANT THE SAFETY COMMISSION TO BE AWARE THAT THIS HAS HAPPENED TO MY VEHICLE NOW AS WELL. *TR