NHTSA Complaint #10334015 — 2003 FORD WINDSTAR POWER TRAIN:AXLE ASSEMBLY

Complaint Details

ODI Number	10334015
Vehicle	2003 FORD WINDSTAR
Component	POWER TRAIN:AXLE ASSEMBLY
Date of Incident	May 27, 2010
Date Filed	June 1, 2010
Mileage	113,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED WHILE DRIVING AT RELATIVE LOW SPEEDS OF 5 MPH, THE REAR SUSPENSION BROKE CAUSING THE WHEELS TO COLLAPSE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED HIM THAT THERE WERE NO RECALLS ON THE VEHICLE AND ANY REPAIRS WOULD BE AT HIS EXPENSE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THE DEALERS ADVICE AND OFFERED TO DISCOUNT THE REPAIRS. THE VEHICLE WAS LEFT AT THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 113,000.

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