NHTSA Complaint #10331189 — 2004 CHRYSLER PACIFICA

STRUCTURE:FRAME AND MEMBERS issue reported to NHTSA

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Complaint Details

ODI Number	10331189
Vehicle	2004 CHRYSLER PACIFICA
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	May 19, 2010
Date Filed	May 19, 2010
Mileage	108,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

AFTER BRINGING MY VEHICLE IN FOR A CLUNKING NOISE IN THE FRONT END THE MECHANIC DISCOVERED MY ENGINE CRADLE ON MY 2004 CHRYSLER PACIFICA WITH 108,000 MILES IS FALLING APART AND RUSTING THROUGH. I CONTACTED CHRYSLER AND THEY WOULD NOT DO ANYTHING AS THE VEHICLE IS OVER THEIR 5 YEAR/100,000 MILE WARRANTY. UPON FURTHER RESEARCH I HAVE SEEN SEVERAL CASES OF THIS SAME ISSUE IN CANADA THAT IS BEING COMPLETELY FIXED BY CHRYSLER. ALSO THERE WAS A CASE IN THE UNITED STATES THAT WAS REPAIRED BY CHRYSLER AS WELL. AT 6 YEARS OLD AND ONLY 108,000 MILES MY VEHICLE CAN FALL APART UNDERNEATH AT ANY MOMENT AND THAT IS UNACCEPTABLE, ESPECIALLY SINCE THIS PROBLEM IS BEING FIXED WITHOUT QUESTION IN CANADA. *TR

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