NHTSA Complaint #10330971 — 2000 FORD WINDSTAR STRUCTURE:BODY

Complaint Details

ODI Number	10330971
Vehicle	2000 FORD WINDSTAR
Component	STRUCTURE:BODY
Date of Incident	January 25, 2010
Date Filed	May 18, 2010
Mileage	87,605 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

HI..ON JANUARY 25,2010 ,I WAS DRIVING MY 2000 FORD WINDSTAR WHEN I RECEIVED A FLAT TIRE ON MY RIGHT REAR WHEEL. AAA CAME OUT TO REPAIR FLAT AND WHEN THE TECH WAS FINISHED HE SHOWED ME THE CAUSE OF THE FLAT. THE REAR AXLE WAS RUSTED AND BROKEN, CAUSING THE WHEELS TO TOW INWARD AND MAKE THE TIRE RUB ON THE CAR BODY, CAUSING A BLOW OUT. I TOOK THE CAR TO THE DEALER, KELLY FORD ,OF MELBOURNE ,FLORIDA. I REQUESTED A RECALL CHECK AND WAS TOLD THAT THERE WAS NO INFORMATION ON THIS FAILURE AT THIS TIME. THE REAR AXLE AND THE TIRE WERE REPLACED BY THE FORD DEALER ON JANUARY 28, 2010. MY REPAIR BILL WAS $1030. DOLLARS.. I UNDERSTAND THAT YOU ARE NOW INVESTIGATING THIS PROBLEM. I HOPE THIS WILL HELP.. *TR

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