NHTSA Complaint #10330116 — 2005 CHEVROLET SUBURBAN

STRUCTURE:BODY:HATCHBACK/LIFTGATE issue reported to NHTSA

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Complaint Details

ODI Number 10330116
Vehicle 2005 CHEVROLET SUBURBAN
Component STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

LIFTGATE DOES NOT HAVE A KEY LOCK ENTRY AND WILL NOT UNLOCK USING THE DRIVER SIDE LOCK/UNLOCK DOOR PANEL OR THE HAND HELD KEY REMOTE THEREFORE I CANNOT OPEN IT AT ALL. IT IS EXTREMELY FRUSTRATING SINCE WE GOT THE SUBURBAN FOR THE SPACE BUT, BESIDES THAT - IN CASE OF AN EMERGENCY THIS COULD BE EXTREMELY DANGEROUS. THERE IS NO MANUAL RELEASE. IF THE FRONT END OF THE CAR WERE DAMAGED AND THE SIDE DOORS WERE UNABLE TO BE OPENED THERE IS NO WAY OF OPENING THE REAR DOOR. I HAVE TWO SMALL CHILDREN AND THIS IS OF GREAT CONCERN TO ME. I GET FLASHES OF A CAR ACCIDENT AND A FIRE WITH MY KIDS TRAPPED INSIDE WITHOUT BEING ABLE TO OPEN THE REAR DOOR FROM OUTSIDE OR INSIDE! I CANNOT BELIEVE THERE IS NO MANUAL SAFETY LEVER! I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THIS ISSUE WITH THE LIFTGATE NOT OPENING ON SEVERAL BLOGS AND WEBSITES. ALL YOU HAVE TO DO IS TYPE IN SUBURBAN REAR LIFTGATE WON'T UNLOCK. PLEASE REVIEW AS I DO FEEL THIS SHOULD BE A RECALL ISSUE BEFORE IT AFFECTS THE SAFETY OF CONSUMERS. *TR

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