NHTSA Complaint #10329844 — 2002 FORD EXPLORER VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Complaint Details

ODI Number	10329844
Vehicle	2002 FORD EXPLORER
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	January 1, 2010
Date Filed	May 11, 2010
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

I HAVE A 2002 FORD EXPLORER. THERE WAS NO ACCIDENT OR ANY REASON LEADING UP TO THE FAILURE. BOTH OF MY REAR DOOR WINDOWS CAN NOT BE MOVED DOWN (OR UP). THE SWITCH MECHANISM DOES NOT WORK AND NEEDS TO BE REPLACED. THIS IS AN ON-GOING PROBLEM THAT FORD IS AWARE OF, THAT IS COSTLY TO THE CONSUMER TO REPAIR AND WHICH COULD PROVE FATAL SHOULD AN ACCIDENT OCCUR AND THE OCCUPANTS COULD NOT ESCAPE THROUGH THE WINDOWS. I FEEL THAT A RECALL NEEDS TO BE DONE ABOUT THIS PROBLEM AS IT SEEMS TO BE A MANUFACTURING/COMPONENT DEFECT OF FORD'S. *TR

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