NHTSA Complaint #10328975 — 2007 FORD FOCUS

AIR BAGS:FRONTAL issue reported to NHTSA

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Crash

Complaint Details

ODI Number	10328975
Vehicle	2007 FORD FOCUS
Component	AIR BAGS:FRONTAL
Date of Incident	April 10, 2008
Date Filed	May 5, 2010
Mileage	5,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DC

Consumer Description

TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE AIR BAG LIGHT HAD BEEN INTERMITTENTLY ILLUMINATING ON AND OFF FOR TWO YEARS. THE CONTACT ALSO STATED THAT IN TWO ACCIDENTS, THE AIR BAGS DID NOT DEPLOY; THE VEHICLE WAS REAR ENDED IN BOTH ACCIDENTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX TIMES BUT THE PROBLEM HAD NOT BEEN FIXED; THE AIR BAGS WERE REPLACED TWICE, THE AIR BAG LIGHT WAS REPLACED ONCE AND THE CLOCK SPRING WAS REPLACED ONCE BUT THE PROBLEM CONTINUED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE CURRENT MILEAGE WAS 75,506.

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