NHTSA Complaint #10328528 — 2004 VOLKSWAGEN JETTA

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10328528
Vehicle	2004 VOLKSWAGEN JETTA
Component	ENGINE AND ENGINE COOLING
Date of Incident	January 24, 2010
Date Filed	April 29, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

LETTER FROM CONGRESSMAN CARTER ON BEHALF OF CONSTITUENT REGARDING A SITUATION INVOLVING HIS VW JETTA RECALL ANNOUNCEMENT (DOT/I # 2010-2106) *TGW ON JANUARY 18, 2010 THE CONSUMER TOOK HIS VEHICLE TO THE DEALER BECAUSE OF A RECALL RECEIVED, HOWEVER THE DEALER STATED NOTHING COULD BE DONE SINCE THE CHECK ENGINE LIGHT WAS NOT ON. SIX DAYS LATER, THE ENGINE FAILED WHILE THE CONSUMER WAS MORE THAN 450 MILES AWAY FROM HOME. THE CONSUMER HAD THE VEHICLE TOWED TO REPAIR SHOP AND THE SERVICE WAS COMPLETED. THE CONSUMER THEN SUBMITTED A CLAIM FOR REIMBURSEMENT ONCE HE RETURNED HOME, BUT TO DATE HAS NOT RECEIVED A RESPONSE FROM VW. *JB

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