NHTSA Complaint #10443473 — 2004 VOLKSWAGEN JETTA

THERE IS A TERRIBLE SMELL THAT MY CAR HAS ON THE INTERIOR NOW. IT SMELLS OF MELTING BURNT CRAYONS. IT IS WORSE IN THE SUMMER OR WHEN I RUN THE HEAT. THE SMELL STAYS ON MY CLOTHES AND OTHER PEOPLE SMELL IT ON ME. IT GIVES ME HEADACHES. (I AM NOT THE ONLY ONE). APPARENTLY IT IS FROM THE SOUND-PROOFING AND FIREWALL? I READ THIS IN A FORUM. THE SMELL IS SOMETHING THAT HAS DEVELOPED OVER TIME AND DID NOT EXIST WHEN I FIRST PURCHACED THE VEHICLE, USED (NOT NEW), IN 2006. I HAVE SEEN MANY OTHER COMPLAINTS IN FORUMS AND POSSIBLE SOLUTIONS AND IT SEEMS THAT VW SHOULD JUST FIX THE PROBLEM OR MAYBE NOT CREATE THE PROBLEM IN THE FIRST PLACE. IF I HAD KNOWN THAT THIS WOULD HAPPEN, THEN I WOULD HAVE NEVER PURCHASED THIS CAR. I WILL NEVER BUY ANOTHER VW AND I HAVE EVEN TALKED SOMEONE ELSE OUT OF BUYING A VW BECAUSE OF THIS. MAYBE IF VW CARED A LITTLE MORE ABOUT FIXING THE PROBLEMS AND LESS ABOUT FATTENING THEIR WALLETS! *TR