NHTSA Complaint #10325793 — 2003 MERCURY MOUNTAINEER STRUCTURE:BODY

Complaint Details

ODI Number	10325793
Vehicle	2003 MERCURY MOUNTAINEER
Component	STRUCTURE:BODY
Date of Incident	June 4, 2009
Date Filed	April 15, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

MOST 2003 MERCURY MOUNTAINEERS AND FORD EXPLORERS ARE EXPERIENCING CRACKED LIFT GATES AROUND THE EMBLEM. SOMETIMES MY LIFT GATE OPENS ON ITS OWN...DON'T KNOW IF THIS IS HAPPENING DUE TO THE CRACK BUT THIS IS A DEFECT IN MANUFACTURING OUR VEHICLES. DEALERS KNOW ABOUT IT BUT WON'T REPAIR IT WITHOUT CHARGING THE CONSUMERS. DRIVE THRU CAR WASH PERSONNEL ADVISE DRIVERS BEFORE THEY DRIVE THROUGH THAT THE CRACK IS PREEXISTING (SO THEY ALL KNOW ABOUT IT?) BUT THE OWNERS OF THESE CARS CAN'T GET THIS DEFECTIVE MANUFACTURING ISSUE REPAIRED AT NO CHARGE TO ALL OF US? *TR

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#10781238 — October 10, 2015 — NOT IN AN ACCIDENT. A 1 1/2 INCH VERTICAL CRACK HAS APPEARED IN THE BODY BETWEEN THE MIDDLE OF THE BACK LIFT DOOR ...

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