NHTSA Complaint #10323419 — 2002 FORD EXPLORER SUSPENSION:REAR

Complaint Details

ODI Number	10323419
Vehicle	2002 FORD EXPLORER
Component	SUSPENSION:REAR
Date of Incident	March 31, 2010
Date Filed	April 1, 2010
Mileage	107,418 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I HAVE A 2002 FORD EXPLORER AND BOTH REAR COIL SPRINGS ARE COMPLETLY RUSTED AND BROKE IN SEVERAL PLACES..I REALIZE THAT MY VECHILE IS NOW 8 YEARS OLD AND HAS 100,000 MILES BUT I'VE READ ONLINE THAT MANY PEOPLE HAVE HAD THIS SAME PROBLEM WITH THESE SPRINGS BREAKING AND BLOWING TIRES. NOW IM PAYING CLOSE TO 400 DOLLARS TO HAVE THIS REPLACED. I THINK FORD NEEDS TO TAKE ACTION AND STOP NEGLECTING THEM BUYING CHEAP MATERIAL AND PLAYING WITH PEOPLE LIVES AND SAFETY. THEY SHOULD REIMBURSE THOSE WHO HAVE HAD THIS PROBLEM AND FIX ALL VECHILES OF THIS YEAR...

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#10415333 — July 27, 2011 — BOTH REAR COIL SPRINGS (STRUT ASSEMBILES) BROKEN ON 2002 FORD EXPLORER XLT. BREAKS IN STEEL COIL SPRINGS DISCOVERED ...

#10410040 — June 30, 2011 — REAR CRACKED/CRUMBLING STRUT SPRINGS BOTH SIDES. *TR

#10406049 — June 12, 2011 — UPON TAKING MY 2002 FORD EXPLORER FOR A ROUTINE OIL CHANGE. I WAS INFORMED BY THE FORD DEALER THAT MY LEFT REAR SPRIN...

#10401532 — May 18, 2011 — REAR SPRINGS ARE CRACKED AND MY MECHANIC AND FRIENDS SAID ITS A COMMON PROBLEM AMONG 2002 EXPLORERS. ALSO SAW MANY CO...

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