NHTSA Complaint #10323406 — 2002 FORD TAURUS

SUSPENSION:REAR issue reported to NHTSA

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Complaint Details

ODI Number	10323406
Vehicle	2002 FORD TAURUS
Component	SUSPENSION:REAR
Date of Incident	April 1, 2010
Date Filed	April 1, 2010
Mileage	74,110 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

REAR COIL SPRINGS FAILED AFTER 74,000 MILES. THIS WAS DISCOVERED DURING A SAFETY INSPECTION. THIS FAILURE CAUSED THE VEHICLE TO FAIL THE SAFETY INSPECTION AND BY STATE LAW IS NOT DRIVEABLE UNTIL REPAIRED. SPRINGS HAD SPLIT AND WERE PARTIALLY COLLAPSED. THIS CAR IS NOT DRIVEN ON ROUGH ROADS, USED TO TOW OR CARRY ANY HEAVY LOADS. THE COST TO REPAIR WAS QUOTED AT $635 BY A FORD DEALERSHIP. I BELIEVE THAT THESE SPRINGS FAILED DUE TO DEFECTIVE OR INADEQUATE MATERIALS.

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