NHTSA Complaint #10320096 — 2003 HONDA PILOT

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10320096
Vehicle 2003 HONDA PILOT
Component STEERING
Date of Incident
Date Filed
Mileage 127,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

2003 HONDA PILOT TRANSMISSION: MY TRANSMISSION CONTINUES TO SLIP IN 2ND GEAR. I HAVE REPLACED NUMEROUS ITEMS ON THE VEHICLE - STEERING COLUMN, MOTOR MOUNTS, ETC. THE LIST IS NUMEROUS. I HAVE HAD TRANSMISSION PROBLEMS ALMOST SINCE THE BEGINNING OF PURCHASING THIS VEHICLE IN FEBRUARY 2006. THE DEALER NEVER TOLD ME THAT THE 2003 PILOT HAD ANY TYPE OF TRANSMISSION PROBLEMS. I KNOW AS A CONSUMER, I SHOULD HAVE DONE MY OWN RESEARCH, BUT I HAD ALWAYS HEARD EXCELLENT THINGS ABOUT HONDA. MY TRANSMISSION CONTINUES TO SLIP, AFTER REVVING. I TOOK IT TO THE DEALER AND EVEN THEN THEY NEVER SAID ANYTHING ABOUT PROBLEMS. I HAD MY REPAIRMAN LOOK AT IT BECAUSE I WAS CONCERNED. HE IS THE ONE THAT TOLD ME THIS VEHICLE HAD TRANSMISSION PROBLEMS & ALL DEALERS WERE AWARE OF IT. I BOUGHT THE EXTENDED WARRANTY WHEN I PURCHASED THE CAR - BUT OF COURSE, IT IS NO LONGER VALID. I AM REALLY UPSET BECAUSE I DRIVE MY 2 CHILDREN AND THE TRANSMISSION WILL JUST STALL IN THE MIDDLE OF TRAFFIC - WON'T LEAVE 2ND-3RD GEAR. IT JUST REVS AT ABOUT 20-30 MILES. IT HAPPENS QUITE OFTEN AND NOW THE CHECK ENGINE LIGHT IS COMING ON. THE MESSAGE BOARDS SAY THIS IS THE END OF THE LINE. I WILL ATTEMPT TO SPEAK WITH MY LOCAL DEALER. I CONTACTED AMERICAN HONDA WHO BASICALLY OFFERED NO ASSISTANCE. NOW, I AM LEARNING ABOUT THE HORRIBLE THINGS THAT HAVE HAPPENED WITH THE HONDA 2003 PILOT TRANSMISSIONS AND AM JUST DISAPPOINTED THAT IN THE EFFORT TO MAKE MONEY, NO ONE THOUGHT OF CONSUMER SAFETY. OBVIOUSLY, HONDA RECOGNIZES THAT THIS IS A HUGE PROBLEM AND STILL THEY ARE NOT OFFERING ANY HELP TO CONSUMERS. IT IS APPALLING. MY CAR DID HAVE THE HONDA REPAIR PATCH FOR THE TRANSMISSION IN 2004 ACCORDING TO AMERICAN HONDA RECORDS, AS THE TRANSMISSION HAD A PROBLEM EVEN THEN. OF COURSE, I HAVE THE CAR FAX REPORT AND IT DIDN'T SHOW THIS INFORMATION. IS THERE SOMEWHERE ELSE THAT YOU CAN TRACK REPAIRS ON USED VEHICLES? *TR

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