NHTSA Complaint #10318738 — 2007 SUBARU OUTBACK

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). 2007 SUBARU OUTBACK WAGON [XXX] PURCHASED CAR NEW. HAD WHAT I CALLED ENGINE 'REVVING' OR INCREASED ACCELERATION FROM FIRST WEEK OF DRIVING CAR. REPORTED PROBLEM TO DEALER AND THEY WENT THROUGH A SERIES OF REPAIRS WITH NO CHANGE IN PERFORMANCE. THEY SENT A 'CORPORATE' MECHANIC TO TEST THE CAR. HE EXPERIENCED THE INCREASED RPM'S WITHOUT STEPPING ON THE GAS PEDAL BUT STATED THE CAR WAS NORMAL. HE THEN TOLD ME TWO THINGS, THEY HAD FOUND THE SAME PROBLEM IN ANOTHER CAR AND THEY HAD A FIX FOR THE PROBLEM FOR THE 2008 BUT NOT 2007. 1) WHEN FOOT IS OFF GAS, THE CAR ACCELERATES. 2) COMMONLY OCCURS ALMOST EVERY TIME I PRESS CLUTCH AND TURN. HAS ONLY HAPPENED 2 TIMES WHILE IN GEAR AND DRIVING. APPLICATION OF THE BRAKE DID SLOW THE CAR 3) CORRECTIONS INCLUDE: GAS/AIR RATIO SENSOR REPLACED, SUGGESTED I RUN 3 TANKS OF PREMIUM GAS, REPLACED POWER STEERING PUMP, REPLACED THROTTLE BODY AND ACCELERATOR PEDAL, DISCONNECTED IDLE SWITCH FROM POWER STEERING PUMP AND SUGGESTED I LEAVE THIS DETACHED WHICH I DID NOT FEEL COMFORTABLE WITH, I HAVE TRIED FOR A RESOLUTION THROUGH THE DEALER, THE BETTER BUSINESS BUREAU AND SUBARU CORPORATE WITH NO RESULTS. *TR