NHTSA Complaint #11030835 — 2007 SUBARU OUTBACK VEHICLE SPEED CONTROL

Complaint Details

ODI Number	11030835
Vehicle	2007 SUBARU OUTBACK
Component	VEHICLE SPEED CONTROL
Date of Incident	September 22, 2017
Date Filed	October 2, 2017
Mileage	186,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

DRIVING AT 55 MILES PER HOUR ON HWY 213, CHECK ENGINE LIGHT CAME ON, LOST POWER(LIMP MODE), CRUISE CONTROL FLASHING. PULLED OVER TO SIDE OF ROAD ON HILL(BARELY ABLE TO MAKE SAFE SPOT). TURNED OUT VEHICLE. RESTARTED(LIGHTS STILL WARNING), BACK UP AND FORWARD TO ASSURE POWER. DECIDED TO TRY TO GET TO NEARBY COMMUNITY/AUTO SHOP. WAS ABLE TO DO SO. DIAGNOSIS: P2138. THEY PERFORMED DIAGNOSTIC PROCEDURE, RESULTS INCONCLUSIVE. CYCLED THE ACCELERATOR THROUGH NUMEROUS POSITIONS AND RATERS WITH VARIATIONS ON POSITION/PRESSURE APPLIED TO PEDAL, AND MONITOR LAB SCOPE. SENSOR SIGNALS WERE PRECISE AND WITHOUT ERRORS. OWNER RESEARCHED ONLINE AND FOUND NUMEROUS CASED OF SAME-WITHOUT RESOLUTION FOR MANY PEOPLE-REOCCURRING WITH COSTLY REPAIRS TO ATTEMPT REPAIR. SUGGESTED CALLING SUBARU.COM WHICH I DID. NO REASSURANCE AS TO PROBLEM BEING FIXED, JUST SAID TAKE IT TO A DEALER. CONCERNED WITH SAFETY AS I DRIVE MY GRANDDAUGHTER IN CAR, AS WELL AS SAFETY FOR MYSELF AND OTHERS. WILL TAKE IT TO DEALER BUT NOT OPTIMISTIC ABOUT A PERMANENT FIX AND SAFETY OF FUTURE DRIVING.

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