NHTSA Complaint #10317828 — 2002 MERCURY MOUNTAINEER STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Complaint Details

ODI Number	10317828
Vehicle	2002 MERCURY MOUNTAINEER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Date of Incident	March 6, 2010
Date Filed	March 8, 2010
Mileage	52,489 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT HAS A 2002 MERCURY MOUNTAINEER. THE CONTACT FEELS THAT THE VEHICLE IS EXPERIENCING THE SAME FAILURE AS RECALL CAMPAIGN (04V442000) ISSUED FOR THE 2002 FORD EXPLORER. THE VEHICLE HAS A CRACK GOING FROM THE GLASS ALL THE WAY DOWN PAST THE MOUNTAINEER EMBLEM ON THE BACK HATCH OF THE VEHICLE. THE CONTACT HAS HEARD OF REAR WINDOWS EXPLODING ON THE FORD VEHICLE BECAUSE OF THIS PROBLEM AND THINKS THIS IS A SAFETY HAZARD FOR THIS VEHICLE. THE FAILURE MILEAGE WAS 52489 AND THE CURRENT MILEAGE WAS 53000.

Related Complaints for the 2002 MERCURY MOUNTAINEER

Other STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS Complaints

#10429528 — October 11, 2011 — REAR LIFTGATE GLASS SHATTERED ON 2002 MERCURY MOUNTAINEER. HINGE CAME OFF AND THE ENTIRE GLASS WINDOW EXPLODED FILLIN...

#10241963 — September 12, 2008 — TL*THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. WHEN THE CONTACT ATTEMPTED TO CLOSE THE REAR HATCH WINDOW, IT SUDDEN...

#10236130 — July 28, 2008 — TL*THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. WHILE THE VEHICLE WAS PARKED, THE WINDOW LIFTGATE SHATTERED WHEN IT ...

#10218133 — February 15, 2008 — PLASTIC PIECE BETWEEN THE BACK WINDOW AND LIFT GATE HANDLE KEEPS CRACKING. A ($400 REPAIR) 2002 MERCURY MOUNTAINEE...

#10136141 — September 11, 2005 — BACK LIFT SHATTERED WHEN CLOSING, RESULTING IN SHATTERED GLASS EVERYWHERE AND BRACKETS HANGING (IT WAS RAINING OUTSID...

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