NHTSA Complaint #10317277 — 2009 TOYOTA VENZA

I OWN A 2009 TOYOTA VENZA. RECENTLY BY ROTATING THE WHEELS, I NOTICED THE NUTS WERE LOOSEN. SO WHEN TAKING THE WHEELS OUT, I NOTICED THAT THE DISC BRAKES WERE NOT TIGHTEN TO THE LUGS AND COULD ROLL BACK AND FORTH BY THE LITTLE BIT OF THE SPACE BETWEEN THE LUGS AND THE LUGS' HOLES. THEY WOULD BE TIGHTEN WHEN THE WHEELS WERE ON AND TIGHTEN WITH THE WHEELS' NUTS. I USE MY EDUCATED GUESS TO GUESS THAT WHEN I BRAKE THE CAR, THE DISC BRAKES WILL HAVE A CHANCE TO ROLL IN REVERSE DIRECTION OF THE WHEELS IN THAT LITTLE BIT OF THE SPACE. WHEN I BACK UP THE CAR, THEN BRAKE, AGAIN, THE DISC BRAKES WILL ROLL THE OTHER DIRECTION. THIS ACTION WILL RESULT IN LOOSING THE WHEELS' NUTS AFTER A SHORT WHILE. WE HAVE OTHER CARS FROM OTHER MANUFACTURES, AND WE FOUND THAT THEY DON'T DESIGN THE SAME WAY, WHICH THE DISC BRAKES ARE TIGHTEN TO THE LUGS ALONE. I WROTE THIS SAME EMAIL TO TOYOTA, BUT I DON'T THINK THEY WILL ANSWER ME. I THINK THIS IS ANOTHER SAFETY ISSUE. IF OWNERS WHO DON'T PAY ATTENTION TO RETIGHTEN THE WHEELS AFTER 5000-7000 MILES, THEY WILL FACE A CHANCE OF LOOSING A WHEEL ON THE FREEWAY. PLEASE PUT YOUR ENGINEERS TO TEST THIS ISSUE TO HELP BRINGING MORE SAFETY TO EVERYONE. THANK YOU *TR