NHTSA Complaint #10316153 — 2004 LEXUS ES 330 STRUCTURE

Complaint Details

ODI Number	10316153
Vehicle	2004 LEXUS ES 330
Component	STRUCTURE
Date of Incident	July 6, 2009
Date Filed	March 3, 2010
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL*THE CONTACT OWNS 2004 LEXUS ES330. WHEN THE CONTACT WAS INSPECTING THE VEHICLE UNDER THE HOOD, HE NOTICED THE DASHBOARD WAS CRACKED ON PASSENGER SIDE WHICH DISPLAYED THE AIR BAG FOAM. THE CONTACT STATED THAT THE VEHICLE HAS BEEN IN THE GARAGE FOR YEARS AND HE ALSO HAD A SHADE IN THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR DIAGNOSTIC TESTING. THE DEALER ALSO STATED THERE WAS NOTHING COULD BE DONE REGARDING THE DASHBOARD. THE MANAGER AT THE LEXUS DEALERSHIP STATED THAT THEY WOULD PROVIDE REIMBURSEMENT FOR HALF OF THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. THE CURRENT MILEAGE WAS APPROXIMATELY 100,095.

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