NHTSA Complaint #10242744 — 2004 LEXUS ES 330 VISIBILITY

Complaint Details

ODI Number	10242744
Vehicle	2004 LEXUS ES 330
Component	VISIBILITY
Date of Incident	August 3, 2008
Date Filed	September 17, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

DISCONNECTED AC DRAIN HOSE CAUSED LEAK UNDER PASSENGER-SIDE CARPETS. HUMIDITY ISSUES/DANGEROUS DRIVING CONDITIONS. CAUSED SERIOUS FOGGING ON WINDOWS REPEATEDLY OVER 4 YEARS. COULD NOT FIND SOURCE OF PROBLEM UNTIL WE TOOK APART CAR AND LIFTED CARPET. COULD BECOME A SERIOUS MOLD ISSUE. ODD SMELL IN VENTILATION SYSTEM. WE BELIEVE IT CAME THIS WAY FROM THE FACTORY AND WAS POSSIBLY KNOCKED LOOSE WHEN THE CARPETING WAS INSTALLED. IT WAS AN ON GOING PROBLEM. WE STERILIZED IT AND AIRED IT OUT FOR A FEW DAYS WITH A HIGH POWERED FAN. HAD TO REMOVE THE SEAT TO GET TO IT AND GLOVE BOX. NOT EASY. PROBLEM RECTIFIED NOW. NO HUMIDITY ISSUES. CHANGED CABIN FILTER. NO MORE BAD ODORS WHEN USING THE DEFROSTER. DEALER WAS NOT HELPFUL.*TR

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