NHTSA Complaint #10313787 — 2002 TOYOTA HIGHLANDER VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10313787
Vehicle	2002 TOYOTA HIGHLANDER
Component	VEHICLE SPEED CONTROL
Date of Incident	June 12, 2008
Date Filed	February 24, 2010
Mileage	62,000 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

TL*THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT WAS DRIVING 5 MPH INTO A PARKING GARAGE WHEN SUDDENLY, THE VEHICLE ACCELERATED. SHE ATTEMPTED TO ENGAGE THE BRAKE PEDAL TO STOP THE VEHICLE AND CRASHED INTO A TREE. THE CONTACT NOTIFIED THE INSURANCE COMPANY AND THEY COVERED THE REPAIR COST. THE CONTACT WAS SORE AFTER THE CRASH OCCURRED DUE TO MINOR INJURIES. THREE WEEKS AGO WHILE PARKING THE VEHICLE IT SURGED FORWARD AND HIT ANOTHER VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD SEND SOMEONE TO INSPECT THE VEHICLE AND IF THERE WAS SOMETHING WRONG WITH THE VEHICLE THEY WOULD REIMBURSE HER IN 35 DAYS. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK AND CHOSE TO RENT A VEHICLE TO DRIVE. THE FAILURE MILEAGE WAS 62,000. THE CURRENT MILEAGE WAS 75,000.

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