NHTSA Complaint #10907274 — 2002 TOYOTA HIGHLANDER VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10907274
Vehicle	2002 TOYOTA HIGHLANDER
Component	VEHICLE SPEED CONTROL
Date of Incident	August 29, 2016
Date Filed	September 16, 2016
Mileage	76,171 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

VEHICLE WAS IN MOTION ON A CITY STREET GOING STRAIGHT SLIGHTLY DOWNHILL AND THEN UPHILL. THE WEATHER WAS CLEAR. SPEED WAS ABOUT 15-25 MPH. I WAS BRAKING TO SLOW THE CAR DOWN BUT THE CAR ACCELERATED ON ITS OWN ( TOYOTA CALLS IT "UNINTENDED ACCELERATION"). THE CAR CONTINUED ACCELERATING EVEN THOUGH I WAS PRESSING THE BRAKES AS HARD AS I COULD AND IT WAS NOW GOING UPHILL.. TO AVOID CRASHING I PUT THE CAR IN NEUTRAL, AND ENGAGED THE EMERGENCY BRAKE AND HAZARDS. THE ENGINE RACED IN NEUTRAL AND THEN STOPPED RACING.. TOYOTA STARTED A CASE FILE AND INSPECTED IT. THEY SAID EVERYTHING IS WORKING PROPERLY NOW, CASE CLOSED AND I CAN COME GET THE CAR. I HAD IT TOWED THERE AND AM AFRAID TO DRIVE IT UNTIL SOMETHING IS FIXED. IT WAS A TERRIFYING EXPERIENCE. I AM CONCERNED IT COULD HAPPEN AGAIN OR TO OTHER CARS. I AM THOROUGHLY DISAPPOINTED IN TOYOTA'S NONCHALANT ATTITUDE; IT WAS-IS A POTENTIALLY FATAL SITUATION, AND IT SEEMS THAT ACCORDING TO TOYOTA IF SUCH AN ACCIDENT WAS INVESTIGATED NOTHING WOULD SHOW UP.

Related Complaints for the 2002 TOYOTA HIGHLANDER

Other VEHICLE SPEED CONTROL Complaints

#11210679 — May 29, 2019 — I SAW SOMEONE STEAL MY CAR AND TOLD THEM THEY HACKED. WINDSHIELD WIPERS WOULD SLOW UP AND DOWN. BURNING OF THE ELECTR...

#11105039 — July 2, 2018 — ACCELERATOR STICIKING. VEHICLE ACCELERATES AT 4000 TO 5000 RPMS HAD VEHICE TOWED TO TOYOTA OF BEDFORD 440-809-8399

#11052625 — December 5, 2017 — WHILE DRIVING HOME THE CAR ACCELERATED ON IT,S OWN AND WAS UNABLE TO STOP WITHOUT REARENDING ANOTHER CAR WITHALL THE ...

#10717542 — May 20, 2015 — WHEN ENGAGING CAR IN REVERSE THE CAR WILL UNPREDICTABLY AT TIMES SUDDENLY ACCELERATE.

#10622430 — August 15, 2014 — BOUGHT THIS VEHICLE IN 2002. A YEAR LATER NOTICED THAT THE IDLE CONTROLLER HAD PROBLEM. WHEN STARTED THE ENGINE IN TH...

Recent Complaints for the 2002 TOYOTA HIGHLANDER

#11311792 — AIR BAGS — February 27, 2020 — MY AIR BAG LITE KEEPS POPING ON

#11210679 — ELECTRICAL SYSTEM — May 29, 2019 — I SAW SOMEONE STEAL MY CAR AND TOLD THEM THEY HACKED. WINDSHIELD WIPERS WOULD SLOW UP AND DOWN. BURNING OF THE ELECTR...

#11210679 — ELECTRONIC STABILITY CONTROL (ESC) — May 29, 2019 — I SAW SOMEONE STEAL MY CAR AND TOLD THEM THEY HACKED. WINDSHIELD WIPERS WOULD SLOW UP AND DOWN. BURNING OF THE ELECTR...

#11012342 — VISIBILITY/WIPER — August 2, 2017 — DRIVER SIDE VISOR HAS 2 POSITIONS ONLY. DOWN OR UP. CANNOT ADJUST FOR TALLER DRIVERS.

#10972357 — ELECTRICAL SYSTEM — April 14, 2017 — THE AC LIKES TO BLOW HOT AIR WHEN IN THE MAX AC SETTING AND THE TEMP KNOB BEING IN THE COLDEST POSITION. NUT BEING TH...