NHTSA Complaint #10313520 — 2002 TOYOTA HIGHLANDER ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10313520
Vehicle	2002 TOYOTA HIGHLANDER
Component	ENGINE AND ENGINE COOLING
Date of Incident	January 1, 2003
Date Filed	February 24, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VI

Consumer Description

I BOUGHT A NEW TOYOTA HIGHLANDER IN 2002. I'M NOT SURE ABOUT THE EXACT YEAR, BUT I'M GUESSING IN 2004-5, I ALSO EXPERIENCED THE SUDDEN RACING ACCELERATOR PROBLEM AROUND 4 TIMES. EACH TIME I WAS ABLE TO PULL OVER AND PUT THE CAR IN NEUTRAL WHILE THE ENGINE RACED. I TURNED THE ENGINE OFF, AND IT WORKED PROPERLY AFTER RESTARTING. IT HASN'T HAPPENED IN THE LAST MAYBE 5 YEARS. I REPORTED THIS TO THE TOYOTA DEALER, AND THEY TOLD ME IT WAS A FLOOR MAT PROBLEM. I DIDN'T BELIEVE IT, BECAUSE I EXPERIENCED THIS, AND THE FLOOR MAT HAD NOTHING TO DO WITH IT. AS I SAID, IT HASN'T HAPPENED SINCE, SO I DIDN'T FOLLOW UP ON IT. THERE WAS NO ACCIDENT, AND NO ONE HURT, BUT I SEE THAT TOYOTA HAS NOT INCLUDED THE 2002 HIGHLANDER AS A PROBLEM CAR, BUT I KNOW THAT IT IS. I DON'T WANT ANYONE BEING HURT BY THIS YEAR AND MODEL CAR EITHER. I STILL DRIVE THIS CAR. THANKS FOR ANYTHING YOU CAN DO TO FIX THE PROBLEM. *TR

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