NHTSA Complaint #10311226 — 2009 TOYOTA MATRIX STEERING

Complaint Details

ODI Number	10311226
Vehicle	2009 TOYOTA MATRIX
Component	STEERING
Date of Incident	December 8, 2009
Date Filed	February 17, 2010
Mileage	10,873 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

WHEN YOU'RE DRIVING THE CAR UNEXPECTEDLY PULLS TO THE LEFT OR THE RIGHT THEN WHEN TRYING TO CORRECT THE STEERING OVER CORRECTS THUS JERKING THE CAR IN WHICH EVER DIRECTION YOU ARE TRYING TO CORRECT. THIS ACTION OCCURS EVERY DAY. WE HAVE TAKEN THE VEHICLE TO TWO DIFFERENT DEALERSHIP SERVICE DEPARTMENTS, AT ONE WE WERE TOLD THE FRONT TIRES WERE SWAPPED AND AT THE OTHER THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM AND WE WERE TOLD THAT THERE WAS NOTHING WRONG WITH THE STEERING AND THAT WITHOUT A RECALL THERE WAS NOTHING THEY COULD OR WOULD DO TO FIX THE PROBLEM. *TR

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