NHTSA Complaint #10310226 — 2007 FORD FOCUS

I BOUGHT A 2007 FORD FOCUS IN MAY 2009, AND SHORTLY AFTER I BOUGHT THE CAR I STARTED HAVE PROBLEMS WITH THE KEY GETTING STUCK IN THE IGNITION. YOU CAN MOVE THE CAR IN & OUT OF GEAR EVEN THOUGH THE KEY IS IN THE OFF POSITION, BUT UNABLE TO REMOVE THE KEY. I TOOK IT TO THE FORD GARAGE WHERE I BOUGHT IT, SAID THEY HAD NOT HEARD OF THE FOCUS HAVING THIS TYPE OF ISSUE EVEN THOUGH THEY HAD 2 FOCUS' IN THE GARAGE WITH THE EXACT SAME PROBLEM. DONNLEY FORD IN SHELBY OHIO STATED THIS IS NOT COVERED UNDER THE WARRANTY AND IS NOT COVERED UNDER THE EXTENDED WARRANTY THEY SOLD ME FOR AN EXTRA $80 A MONTH (WHICH THEY SAID AT TIME OF PURCHASE WOULD COVER EVERYTHING) AND WOULD COST BETWEEN $800-$1200 AND THE AFTER MARKET REPLACEMENT MAY NOT ACTUALLY FIX THE PROBLEM. I HAVE HAD THE KEY GET STUCK 11 TIMES IN THE PAST 4 MONTHS AND HAVE ONLY GOT THE RUN AROUND FROM THE DEALER INSISTING THIS IS NOT A COMMON PROBLEM IN THE FOCUS. *TR