NHTSA Complaint #10307229 — 2002 FORD EXPLORER SUSPENSION:REAR

Complaint Details

ODI Number	10307229
Vehicle	2002 FORD EXPLORER
Component	SUSPENSION:REAR
Date of Incident	February 6, 2010
Date Filed	February 7, 2010
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I HAVE A 2002 FORD EXPLORER WITH ABOUT 75,000 MILES. I TOOK IT TO MY DEALER DUE TO A RECALL NOTICE, AND THEY PERFORMED A MULTI-POINT INSPECTION. DURING THIS INSPECTION, THEY SAID THAT BOTH OF MY REAR SPRINGS WERE BROKEN. I FOUND THIS HARD TO BELIEVE BECAUSE I DON'T TOW ANYTHING AND I DRIVE CITY STREETS AND HIGHWAYS. THROUGH INVESTIGATION ON THE INTERNET, IT SEEMS THIS IS A COMMON PROBLEM FOR 2002 FORD EXPLORERS. I WILL NEED TO REPLACE THE SPRINGS AS THEY COULD PUNCTURE A TIRE LEADING TO AN ACCIDENT. THE COST OF THE SPRINGS SEEMS TO BE ABOUT $125 PLUS LABOR. *TW

Related Complaints for the 2002 FORD EXPLORER

Other SUSPENSION:REAR Complaints

#10421173 — August 23, 2011 — I HAVE A 2002 FORD EXPLORE WITH 47,000 MILES. WAS TOLD BOTH REAR SPRINGS WERE BROKE DURING VEHICLE INSPECTION. DON'T ...

#10415333 — July 27, 2011 — BOTH REAR COIL SPRINGS (STRUT ASSEMBILES) BROKEN ON 2002 FORD EXPLORER XLT. BREAKS IN STEEL COIL SPRINGS DISCOVERED ...

#10410040 — June 30, 2011 — REAR CRACKED/CRUMBLING STRUT SPRINGS BOTH SIDES. *TR

#10406049 — June 12, 2011 — UPON TAKING MY 2002 FORD EXPLORER FOR A ROUTINE OIL CHANGE. I WAS INFORMED BY THE FORD DEALER THAT MY LEFT REAR SPRIN...

#10401532 — May 18, 2011 — REAR SPRINGS ARE CRACKED AND MY MECHANIC AND FRIENDS SAID ITS A COMMON PROBLEM AMONG 2002 EXPLORERS. ALSO SAW MANY CO...

Recent Complaints for the 2002 FORD EXPLORER

#11672158 — STRUCTURE:BODY — July 9, 2025 — September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...

#11672158 — UNKNOWN OR OTHER — July 9, 2025 — September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...

#11594472 — AIR BAGS — June 14, 2024 — The contact owns a 2002 Ford Explorer. The contact stated that while her fiancé was driving 45 MPH, the driver’s side...

#11557714 — ENGINE — November 30, 2023 — The contact owns a 2002 Ford Explorer. The contact stated while driving 45 MPH, the vehicle shut off. The contact was...

#11483635 — ENGINE — September 9, 2022 — The contact owns a 2002 Ford Explorer. The contact stated that the steering wheel intermittently seized while driving...