NHTSA Complaint #10303960 — 2004 TOYOTA 4RUNNER

TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 5 MPH INTO A PARKING SPACE WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE ACCELERATED ON ITS OWN WITHOUT WARNING. SHE APPLIED EXTREME PRESSURE TO THE BRAKE PEDAL; HOWEVER, THE VEHICLE FAILED TO STOP AND CRASHED INTO ANOTHER VEHICLE. THE FRONT END OF THE VEHICLE WAS DAMAGED AND REPAIRED. THE MECHANIC TEST DROVE THE VEHICLE, EXPERIENCED THE FAILURE AND ADVISED THE CONTACT THAT THEY WOULD NOT RELEASE THE VEHICLE SINCE IT WAS TOO DANGEROUS TO DRIVE. THE DEALER WAS NOTIFIED AND ADVISED THE CONTACT THAT AN INSPECTOR WITHIN THEIR LEGAL DEPARTMENT WOULD DIAGNOSE THE FAILURE SINCE IT WAS INVOLVED IN A CRASH. THE FAILURE AND CURRENT MILEAGES WERE 40,400. UPDATED 03/04/10 *BF