NHTSA Complaint #10303567 — 2004 MERCURY MONTEREY
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER issue reported to NHTSA
Complaint Details
| ODI Number | 10303567 |
| Vehicle | 2004 MERCURY MONTEREY |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER |
| Date of Incident | |
| Date Filed | |
| Mileage | 115,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
TL*THE CONTACT OWNS A 2004 MERCURY MONTEREY WHICH WAS PURCHASED IN 2008. WHILE DRIVING AT SPEEDS OF 50 MPH MERGING ONTO THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. SHE WAS ABLE TO RESTART THE VEHICLE AND UTILIZE THE HEATING SYSTEM; HOWEVER, THE VEHICLE WOULD NOT SHIFT INTO ANY GEARS. THE VEHICLE WAS TOWED TO HER INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION TORQUE CONVERTER FAILED. THERE WERE NO RELATED RECALLS. THE VEHICLE WAS BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE UNDER 115,000.
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