NHTSA Complaint #10301935 — 2007 SUBARU FORESTER

TL*THE CONTACT OWNS 2007 SUBARU FORESTER. SHE PURCHASED A BRAND NEW VEHICLE IN JULY 2007 . SHE SMELLED GASOLINE FUMES WITHIN THE VEHICLE WHILE DRIVING 25 MPH. THE DEALER REPLACED THE FUEL COVER VALVE AT 13,000 AND 15,000 MILES; HOWEVER, SOME OF THE PARTS USED DURING THE REPAIR WERE THE FAULTY PARTS. THE MANUFACTURER STATED THAT THEY WOULD NOT ISSUE A RECALL; ALTHOUGH, BOTH FUEL COVER VALVES WERE CRACKED. THE AXLE WAS ALSO REPLACED SIX MONTHS AFTER THE VEHICLE WAS PURCHASED. THE CONTACT IS CONCERNED THAT THE FAILURE WILL RECUR. THE MANUFACTURER ADVISED HER THAT THEY WOULD PAY HER $2,500 TOWARDS A NEW VEHICLE; HOWEVER, SHE WANTS THE DEALER TO REPLACE THE VEHICLE. THE MOST RECENT FAILURE MILEAGE WAS 59,000. UPDATED 09/28/10