NHTSA Complaint #10299874 — 2004 FORD F-350 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Complaint Details

ODI Number	10299874
Vehicle	2004 FORD F-350
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Date of Incident	June 1, 2009
Date Filed	January 15, 2010
Mileage	86,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

2004 F350 DIESEL 6.0 ,EGR COOLER WENT OUT. I WAS IN THE MIDDLE OF THE HWY WHEN THIS OCCURED. CLOUDS OF SMOKE WENT OUT THE TAILPIPE, ENGINE OVERHEATING STRANDING ME IN THE CENTER LANE STOPPED BEFORE I COULD GET OVER TO THE SHOULDER. PASSERBY'S HELP ME PUSH MY TRUCK OFF A BUSY HWY. SMOKE WAS SO THICK I COULDNT NOR COULD OTHER DRIVERS SEE AROUND ME. FORD HAS HAD NUMEROUS COMPLAINTS ON THIS ENGINE AND PART,BUT HAVE FAILED TO RESPOND,OR THEY WAITING FOR A DEATH TO OCCUR. THE INTERNET IS FULL OF COMPLAINTS FOR THE EXACT SAME THING. LETTERS TO FORD MOTOR CO. AND MY LOCAL DEALER LEIF JOHNSON FORD WERE UNSUCCESSFUL. I'M NOT ABLE TO PAY THE ALMOST $3000 THE DEALER WANTS TO FIX THE PROBLEM. THIS IS AN OBVIOUS DEFECT ON FORD'S PART. VERY FUSTRATED AS I HAVE A EXPENSIVE TRUCK JUST PARKED FOR SEVERAL MONTHS IN MY DRIVEWAY. UPDATED 2/17/10 *CN UPDATED 02/22/10

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