NHTSA Complaint #10128801 — 2004 FORD F-350 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Complaint Details

ODI Number	10128801
Vehicle	2004 FORD F-350
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Date of Incident	April 25, 2004
Date Filed	July 14, 2005
Mileage	1,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

DT: UNDER ACCELERATION BETWEEN 25 AND 45 MPH THE VEHICLE LOSES POWER. THERE IS HESITATION WHEN VEHICLE ACCELERATES. IT IS AS THOUGH IT BOGS DOWN AND CAN NOT GAIN ANY SPEED. ALSO, A LARGE AMOUNT OF BLACK SMOKE WAS EXPELLED FROM THE EXHAUST. WHEN THIS OCCURS THE TRUCK COMES TO CRAWL IN MIDDLE OF TRAFFIC, AND HAPPENS MOSTLY IN STOP AND GO TRAFFIC, AS WELL AS ON INTERSTATE. TOOK VEHICLE TO A DEALER 4 TIMES FOR THIS PROBLEM WITHIN 28,000 MILES. DEALERSHIP COULD NOT FIND ANYTHING WRONG, BUT DID TROUBLE SHOOTING REPAIRS TO THE COMPUTER, AND THEN REPLACED THE TURBO. DEALER ADMITTED THEY DID NOT KNOW HOW TO FIX OR DIAGNOSE THIS PROBLEM. CONSUMER HAS NOT CONTACTED THE MANUFACTURER AT THIS TIME. NO OTHER REPAIRS WERE DONE OR ISSUES OUTSIDE OF THIS PROBEKM OCCURRED. *AK

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