NHTSA Complaint #10299086 — 2005 MERCURY MONTEREY POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

Complaint Details

ODI Number	10299086
Vehicle	2005 MERCURY MONTEREY
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Date of Incident	November 24, 2008
Date Filed	January 12, 2010
Mileage	37,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL*THE CONTACT OWNS A 2005 MERCURY MONTEREY VAN. THE CONTACT STARTED THE IGNITION AND PLACED THE GEAR SHIFTER IN THE "REVERSE" POSITION; HOWEVER, THE VEHICLE FAILED TO OPERATE IN REVERSE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE TORQUE CONVERTER WHICH WAS REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON A SEPARATE OCCASION FOR THE IDENTICAL FAILURE. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED FOR THE MALFUNCTION. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 37,000. THE CURRENT MILEAGE WAS 71,000.

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