NHTSA Complaint #10297962 — 2005 FORD FREESTAR ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10297962
Vehicle	2005 FORD FREESTAR
Component	ENGINE AND ENGINE COOLING
Date of Incident	December 17, 2008
Date Filed	January 4, 2010
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS;THE ENGINE STALLED WITHOUT WARNING. THE ENGINE RESTARTED AFTER SEVERAL ATTEMPTS. HOWEVER, THE VEHICLE FAILED TO OPERATE IN THE "DRIVE" AND "REVERSE" GEARS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURES AND REPLACED THE ALTERNATOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE SEPARATE OCCASIONS FOR THE IDENTICAL FAILURES IN WHICH THE ALTERNATOR, MOTHER BOARD AND TRANSMISSION SEAL WERE REPLACED. THE FAILURES CONTINUED AND THERE WERE NO RESOLUTIONS. THE FAILURE MILEAGE WAS 20,000. THE VIN # WAS NOT AVAILABLE THE CURRENT MILEAGE WAS 26,000. JS

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