NHTSA Complaint #10297275 — 2007 LEXUS ES350

EQUIPMENT issue reported to NHTSA

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Crash

Complaint Details

ODI Number	10297275
Vehicle	2007 LEXUS ES350
Component	EQUIPMENT
Date of Incident	December 23, 2009
Date Filed	December 29, 2009
Mileage	63,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I OWN A 2007 LEXUS ES 350 AND WAS ON THE 10 FWY IN THE FAST LANE (THIRD LANE) AND A CAR STOPPED FOR NO REASON AND NO TRAFFIC. I TRIED TO STOP AND MY FLOOR MAT SLID FORWARD AND MY CAR WENT FASTER AND I TRIED TO STOP AND PUSH ON THE BRAKE AND THE CAR WAS NOT STOPPING. I COULD NOT CONTROL MY CAR AND STOPPED INTO THE BACK OF A MINI VAN. MY CAR HAD TO BE TOWED AWAY AND WHEN I CALLED THE CLAIM TO MY AAA INSURANCE COMPANY THE INSURANCE REP LET ME KNOW THAT THERE WAS A RECALL ON MY CAR AND I NEVER RECEIVED ANY LETTER OR NOTICE IN REGARDS TO A RECALL THIS HAPPENED ON 12/23/09 AND I AM A MOTHER OF THREE CHILDREN AND THE TOW TRUCK DRIVER LET ME KNOW THIS COULD HAVE KILLED ME. MY AIR BAGS DID NOT DEPLOY. *TR

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