NHTSA Complaint #10296582 — 2002 FORD EXPLORER STRUCTURE:BODY

Complaint Details

ODI Number	10296582
Vehicle	2002 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	December 17, 2002
Date Filed	December 21, 2009
Mileage	166,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

2002 FORD EXPLORER, THE BACK LIFT GATE / PANEL DIRECTLY UNDER THE GLASS, CRACKED FOR NO REASON. ONE DAY HEADING TO LUNCH I NOTICED THIS PIECE CRACKED. NOW, I HAVE BEEN NOTICING THIS ON OTHER FORD EXPLORERS AND EVEN FOUND A WEBSITE CONTAINING LOTS OF OTHER 2002 FORD EXPLORER OWNERS COMPLAINING ABOUT THE SAME ISSUE. CONTACTED FORD MOTOR COMPANY ON 12-21-09 AND NO RECALL HAS BEEN MADE ON THIS VEHICLE WITH THIS PROBLEM. I FEEL THAT IT IS THE RESPONSIBILITY TO FORD EXPLORER OWNERS TO GET THIS FIXED AT NO COST TO THE OWNER. PLEASE LET ME KNOW WHAT I NEED TO DO, IN ORDER TO GET THIS CORRECTED. MICHAEL SMITH THANK YOU FOR YOUR TIME.*TR

Related Complaints for the 2002 FORD EXPLORER

Other STRUCTURE:BODY Complaints

#11672158 — July 9, 2025 — September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...

#11325882 — May 25, 2020 — SUMMER,SPRING WEATHER, ALL FOUR, CLEAR, GLASS WINDOWS DO NOT SLIDE UP OR DOWN THROUGH ITS' POWER BUTTON, ELECTRONICALLY.

#11269990 — October 21, 2019 — TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL RATTLING ...

#11118034 — August 6, 2018 — THE REAR WINDOW EXPLODED. IT WAS UNOCCUPIED PARKED IN THE CARPORT.

#11090795 — April 28, 2018 — REAR HATCH PANEL APPLIQUE CRACKED FOR NO APPARENT REASON

Recent Complaints for the 2002 FORD EXPLORER

#11672158 — UNKNOWN OR OTHER — July 9, 2025 — September 2, 2023 at about 6 pm I pulled over to grab a couple water bottles from the rear of my 2002 Ford Explorer S...

#11594472 — AIR BAGS — June 14, 2024 — The contact owns a 2002 Ford Explorer. The contact stated that while her fiancé was driving 45 MPH, the driver’s side...

#11557714 — ENGINE — November 30, 2023 — The contact owns a 2002 Ford Explorer. The contact stated while driving 45 MPH, the vehicle shut off. The contact was...

#11483635 — ENGINE — September 9, 2022 — The contact owns a 2002 Ford Explorer. The contact stated that the steering wheel intermittently seized while driving...

#11483635 — STEERING — September 9, 2022 — The contact owns a 2002 Ford Explorer. The contact stated that the steering wheel intermittently seized while driving...