NHTSA Complaint #10295876 — 2004 CHRYSLER PACIFICA

COMPLAINT ABOUT MY 2004 CHRYSLER PACIFICA. AT 70,000 MILES I DISCOVERED THAT THE ENGINE CRADLE CORRODED THROUGH IS CERTAIN AREAS AND HEAVILY RUSTED IN OTHER AREAS. WHEN DISCOVERED I WAS ADVISED NOT TO DRIVE IT ANY FURTHER FOR FEAR OF THE ENGINE OR SUSPENSION FALLING OUT. MY FIRST QUOTE WAS FOR $4000.00 HOWEVER, WITH THE HELP OF A NEPHEW WE ACCOMPLISHED THE REPLACEMENT OF ENGINE CRADLE FOR $2600.00. FOR THIS CONDITION TO DEVELOP ALMOST SEEMS CRIMINAL. I PREVIOUSLY WAS A FORENSIC PHOTOGRAPHER FOR PERSONAL INJURY CLAIMS AND IN FACT WORKED FOR ATTORNEYS WHO REPRESENTED CHRYSLER IN LAW SUITS. IT MY MANY (35) YEARS EXPERIENCE, I NEVER WITNESSED THIS EXTENSIVE CORROSION ON A RELATIVELY NEW VEHICLE. I HOPE THIS COMPLAINT WILL ALLOW ME TO ATTACH PHOTOS. *TR