NHTSA Complaint #10295298 — 2010 TOYOTA HIGHLANDER

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10295298
Vehicle	2010 TOYOTA HIGHLANDER
Component	VISIBILITY
Date of Incident	October 31, 2009
Date Filed	December 10, 2009
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

IMMEDIATELY AFTER PURCHASING OUR CAR, WE NOTICED THAT THE FRONT WINDSHIELD WAS DEFECTIVE. IT HAS WAVES, CAUSING VISION DISTORTION AND HEADACHES. WE HAVE CONTACTED TOYOTA AND ALSO HAD A TOYOTA CORP REP LOOK AT IT, WITHOUT US BEING PRESENT, AND THEY SIMPLY DENY THIS PROBLEM EXISTS. WE HAVE COMPARED IT WITH OTHER HIGHLANDERS, AND NONE HAVE THE SAME ISSUE. THE SALESPEOPLE ACKNOWLEDGE A PROBLEM EXISTS, BUT TOYOTA WILL NOT FIX IT. *TR

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