NHTSA Complaint #10472715 — 2010 TOYOTA HIGHLANDER

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10472715
Vehicle	2010 TOYOTA HIGHLANDER
Component	VISIBILITY
Date of Incident	August 27, 2012
Date Filed	August 28, 2012
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

DRIVING ON I-5 MONDAY AM TO WORK AND DUE TO THE SUN SHINING IN MY EYES PUT THE VISOR DOWN. LATER WHEN THE SUN WENT BEHIND SOME CLOUDS I PUT THE VISOR BACK UP AND I HEARD NOISE FROM THE VISOR THAT APPEARED TO BE LIKE PLASTIC RUBBING TOGETHER. WHEN I LET GO OF THE VISOR IT DROPPED STRAIGHT DOWN IN MY LINE OF SIGHT AND WOULD NOT STAY UP OR EVEN FORWARD CLOSE TO THE WINDOW. SEEMS TO BE A DANGEROUS PROBLEM AS IT IS RIGHT IN THE LINE OF SIGHT AND CANNOT BE ADJUSTED. I HAD TO UNINSTALL THE VISOR AND NOW I DON'T HAVE ANY SUNLIGHT PROTECTION. THE VISOR WORKED FINE UP TO THIS POINT. NO INDICATION OF A PROBLEM. HAVE NEVER REPLACED A VISOR BEFORE THIS. *TR

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