NHTSA Complaint #10701878 — 2010 TOYOTA HIGHLANDER

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10701878
Vehicle	2010 TOYOTA HIGHLANDER
Component	VISIBILITY
Date of Incident	January 1, 2013
Date Filed	March 26, 2015
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

THE VISOR IS DEFECTIVE AND GETS STUCK IN A 45 DEGREE ANGLE POSITION. A WARRANTY REPAIR WAS MADE, BUT IT HAPPENED A SECOND TIME OUTSIDE OF WARRANTY. ALSO, THE PASSENGER SIDE VISOR DEVELOPED THE SAME PROBLEM, ALSO OUTSIDE OF WARRANTY. BASED ON THE POSITION OF THE VISOR AT A 45 DEGREE ANGLE, IF THERE'S AN ACCIDENT THE HEAD OF THE DRIVER OR PASSENGER WILL GO RIGHT INTO THE BRIM OF THE VISOR. THIS IS OBVIOUSLY VERY DANGEROUS AND SHOULD BE ADDRESSED BY TOYOTA. I BELIEVE TOYOTA NEEDS TO ISSUE A RECALL IMMEDIATELY BEFORE SOMEONE GETS SERIOUSLY INJURED OR WORSE. *TR

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