NHTSA Complaint #10294744 — 2004 CHRYSLER PACIFICA

STRUCTURE:FRAME AND MEMBERS issue reported to NHTSA

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Complaint Details

ODI Number	10294744
Vehicle	2004 CHRYSLER PACIFICA
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	February 19, 2009
Date Filed	December 7, 2009
Mileage	43,780 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

FRAME AT RIGHT FRONT HOLDING ENGINE AND WHEEL ASSEMBLY RUSTED THROUGH ON MY 2004 CHRYSLER PACIFICA. SOMETHING LIKE THIS SHOULD NEVER HAPPEN ON A 4 1/2 YEAR OLD CAR WITH 43,780 MILES ON IT, AND ALWAYS KEPT IN THE GARAGE, AND PROMPTLY SERVICED AT ALL TIMES. THE SAME PROBLEM HAPPENED RECENTLY TO OUR FRIENDS ON THEIR 2004 CHRYSLER PACIFICA, THIS DEFINITELY IS A PROBLEM ON THOSE CARS. I'M SURE THAT IF THAT HAPPENED ON TWO CARS THERE ARE MOST LIKELY A LOT MORE ON THE ROAD WAITING FOR A DISASTER TO HAPPEN. THE DEALER AND HIS STAFF THAT SERVICED MY CAR ADVISED ME NOT TO DRIVE IT ANY MORE. SINCE THERE WAS NO NEW PART AVAILABLE FOR SEVERAL WEEKS I HAD TO BUY ANOTHER CAR. CHRYSLER INFORMED THE DEALER THAT PART IS NOT COVERED UNDER WARRANTY EVEN UNDER THE EXTENDED WARRANTY I PURCHASED . *TR

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