NHTSA Complaint #10293896 — 1999 JEEP GRAND CHEROKEE

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10293896
Vehicle	1999 JEEP GRAND CHEROKEE
Component	SEATS
Date of Incident	November 28, 2009
Date Filed	November 29, 2009
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I AM FACING ANOTHER BROKEN SEAT BRACKET ON A 1999 JEEP GRAND CHEROKEE. THIS IS THE SECOND BROKEN BRACKET I HAVE HAD ON THE SAME SEAT IN LESS THAN 4 YEARS. THE LAST TIME I REPLACED IT, THE PART COST $170. NOW I'M TOLD IT WILL COST ME OVER $300. AND THAT'S JUST THE COST FOR THE PART--IT DOESN'T INCLUDE LABOR. THIS PART BEING BROKEN RESULTS IN MY VEHICLE BEING UNSAFE TO DRIVE. IF I WERE TO BE IN AN ACCIDENT, I SERIOUSLY DOUBT THAT MY SEAT WOULD KEEP ME SAFELY WITHIN THE SEAT. I HATE EVEN TO THINK WHAT COULD HAPPEN, BUT IF I'M TRAVELING AT 70 M.P.H. AND I AM HIT, THE MOMENTUM OF MY ADULT BODY WOULD NOT BE PROTECTED BY THIS FAULTY SEAT DESIGN. IT NEEDS TO BE REMEDIED BY THE MANUFACTURER, CHRYSLER CORPORATION. *TR

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