NHTSA Complaint #10293015 — 2004 DODGE DURANGO

EQUIPMENT issue reported to NHTSA

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Complaint Details

ODI Number	10293015
Vehicle	2004 DODGE DURANGO
Component	EQUIPMENT
Date of Incident	November 17, 2009
Date Filed	November 20, 2009
Mileage	85,790 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY VEHICLE IS A 2004 DURANGO LIMITED AND I HAVE PROBLEMS WITH MY REMOTE TRANSMITTER THAT LOCKS/UNLOCKS THE DOORS AND SETS THE ALARM. THE REMOTE WORKS FOR A SHORT PERIOD OF TIME THEN I HAVE TO OPEN IT UP AND ADJUST THE BRACKETS THAT HOLD THE BATTERY AS IF IT'S LOOSE AND I WANT TO ENSURE CONTACT. THAT WORKED FOR SOME TIME ALONG WITH TAPPING IT UPSIDE DOWN SO THAT THE BATTERY WOULD TRANSMIT TO THE REMOTE (NOT SURE) BUT THIS IS NO LONGER WORKING. I HAVE TWO REMOTES AND ONLY ONE HAS WORKED AND I HAVE TRIED INSTALLING NEW BATTERIES IN BOTH WITH NO SUCCESS. SOMETIMES I HAVE TO OPEN THE CAR WITH THE KEY AND SETS OFF THE LOUD/OBNOXIOUS ALARM SYSTEM WHERE THE LIGHTS FLASH AND THE CAR HONKS UNTIL I TURN THE CAR ON AND IT STOPS. I NOW THINK THAT THE REMOTE TRANSMITTERS ARE DEFECTIVE AS I'VE ALWAYS HAD ISSUES WITH THEM LOCKING AND UNLOCKING WHENEVER THEY FEEL LIKE IT. *TR

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