NHTSA Complaint #10290921 — 2007 JEEP COMPASS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10290921
Vehicle	2007 JEEP COMPASS
Component	SUSPENSION
Date of Incident	April 13, 2009
Date Filed	November 4, 2009
Mileage	49,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

I WENT IN TO GET MY OIL CHANGED AND MY TIRES ROTATED AND WAS TOLD MY CAR IS UNSAFE TO DRIVE AND HERE IS WHAT THEY PUT ON MY INVOICE (VERBATIM) "NEEDS BOTH LOWER CONTROL ARMS PASSENGER SIDE FRONT HAS A REALLY BAD BALL JOINT AND LEFT OUTER TIE ROD END IS BAD ALSO PRICE TO REPLACE BOTH OUTER TIE ROD ENDS AND BOTH LOWER BALL JOINTS $1083 PLUS TAX AND THAT INCLUDES THE ALIGNMENT!!!!!!!!! VEHICLE IS UNSAFE TO DRIVE WITH BALL JOINT IS THIS CONDITION!!!!!!!!!" (LITERALLY WITH ALL THE EXCLAMATION MARKS.) I TOOK THE CAR SOMEWHERE ELSE TO GET REPAIRED (FOR HALF THE COST) HOWEVER I BELIEVE THIS IS A PART FAILURE AS I HAVE LESS THAN 50K MILES. *TR

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