NHTSA Complaint #10289295 — 2007 SATURN ION

MY KEY BECAME LOCKED IN THE IGNITION WHILE MY SATURN ION2 WAS ENGAGED. NO MATTER WHAT I TRIED, THE KEY WOULD NOT TURN TO SHUT THE CAR OFF. I DROVE TO A MECHANIC AND HE ALSO HAD NO IDEA HOW TO DISENGAGE MY CAR. I THEN DROVE A NEARBY SATURN DEALERSHIP. THE DEALERSHIP WAS VERY FAMILIAR WITH THIS PROBLEM AND INFORMED ME THAT THIS KIND OF MALFUNCTION HAPPENED OFTEN IN SATURN IONS. HE INFORMED ME THAT THE ONLY WAY TO DISENGAGE THE CAR WHEN THE KEY IS LOCKED IS TO OPEN THE HOOD OF THE CAR (WHILE IT IS RUNNING) AND DISCONNECT THE MAIN FUSE FROM THE BATTERY. HE ALSO TOLD ME THAT THIS PROBLEM HAS A TENDENCY OF RECURRING BECAUSE THE IGNITION PART IS DEFECTIVE. THE SATURN MECHANIC FIXED THE IGNITION LOCK WHICH COST A TOTAL OF 330$ INCLUDING PART AND LABOR. *TR