NHTSA Complaint #11014004 — 2007 SATURN ION

ELECTRICAL SYSTEM:IGNITION issue reported to NHTSA

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Complaint Details

ODI Number	11014004
Vehicle	2007 SATURN ION
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	August 9, 2017
Date Filed	August 9, 2017
Mileage	384,027 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN IGNITION RECALL. AS A PART OF THE REPAIR, A NEW IGNITION KEY WAS PROVIDED. AFTER THE REPAIR, THE CONTACT WAS STILL ABLE TO USE THE OLD IGNITION KEY, BUT CONTINUED TO USE THE REPLACEMENT KEY INSTEAD. THE VEHICLE BEGAN EXPERIENCING A FAILURE WITH THE NEW IGNITION KEY AS IT WOULD NOT EJECT FROM THE IGNITION WHEN THE VEHICLE WAS TURNED OFF. THE FAILURE CAUSED THE VEHICLE'S BATTERY TO DIE AND THE VEHICLE TO BECOME INOPERABLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 384,027.

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