NHTSA Complaint #10288868 — 2004 TOYOTA SIENNA

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10288868
Vehicle	2004 TOYOTA SIENNA
Component	STRUCTURE
Date of Incident	October 18, 2009
Date Filed	October 18, 2009
Mileage	57,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

WE HAVE A 2004 SIENNA WITH AUTO-SLIDING DOOR FOR PASSENGER SIDE. THE VAN HAS AROUND 57000 MILES. IT IS RAINING/SNOWING TODAY AND THE PASSENGER DOOR COULDN'T BE CLOSED. MY WIFE AND MY KID IS STUCK IN NEWTOW, 30 MIN AWAY FROM HOME. THE PASSENGER SIDE DOOR CAN'T BE CLOSED MANUALLY. THE OUTSIDE TEMP IS AROUND 35 DEGREE. BY READING THE INTERNET, IT LOOKS LIKE MANY 2004 SIENNA OWNER HAVE THE SAME ISSUE. I CONSIDER IT AS A SAFETY ISSUE SINCE MOST VAN OWNERS HAVE YOUNG KIDS IN THE VAN. IF THE DOOR IS STUCK IN THE WINTER TIME, IT IS A BIG PROBLEM. *TR

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