NHTSA Complaint #10288762 — 2004 TOYOTA SIENNA

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10288762
Vehicle	2004 TOYOTA SIENNA
Component	STRUCTURE
Date of Incident	October 16, 2009
Date Filed	October 17, 2009
Mileage	134,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I OWN A 2004 TOYOTA SIENNA XLE MODEL. THE SLIDING DOOR CABLES PLASTIC/RUBBER SHIELD BEGAN TO PEEL OFF AND NOW THE DOOR WON'T CLOSE IN AUTOMATIC MODE BECAUSE IT ALWAYS SENSE RESISTANCE. I TRIED TO DISABLE THE AUTOMATIC MODE AND PUT THE DOORS ON MANUAL MODE, BUT IT'S NEARLY IMPOSSIBLE TO MOVE THIS DOOR AS SOMETHING SEEMS TO BE STUCK. DID A SEARCH ON THE WEB AND IT SEEMS LIKE ALMOST EVERYONE IS HAVING THIS PROBLEM NOW THAT THIS MODEL IS GETTING TO BE 4-5 YEARS OLD. SOME SAYS TO CUT THE CABLE IN ORDER TO GET THE DOOR TO OPERATE SMOOTHLY IN MANUAL MODE. BUT I DON'T WANT TO TAKE THE CHANCE. TOYOTA REALLY SHOULD HAVE A RECALL ON THIS MAJOR DESIGN FLAW AND SAFETY HAZARD. THANK YOU. *TR

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