NHTSA Complaint #10287178 — 2004 MERCURY MONTEREY

POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER issue reported to NHTSA

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Complaint Details

ODI Number	10287178
Vehicle	2004 MERCURY MONTEREY
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Date of Incident	October 11, 2009
Date Filed	October 13, 2009
Mileage	102,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING 30 MPH THE VEHICLE DOWN-SHIFTED. SHE STOPPED THE ENGINE AND HAD THE VEHICLE TOWED TO THE DEALER. THE TECHNICIAN CONCLUDED THAT THE TORQUE CONVERTER POSSIBLY CAUSED THE TRANSMISSION TO FAIL. HE ADDED THAT SINCE THERE WERE NO RECALLS, AND THE WARRANTY EXPIRED HE WOULD HAVE TO PAY $3000.00 FOR THE REPAIR. THE FAILURE MILEAGE WAS 102,000.

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