NHTSA Complaint #10286841 — 2002 FORD TAURUS

BROKEN REAR DRIVER SIDE SPRING PENDING REPAIR YOU PEOPLE HAVE LIMITED YOUR INVESTIGATION IN EA08018 TO ONLY THE FRONT SPRINGS ON THE TAURUS MODELS. THE BACK SPRINGS ARE GARBAGE TOO. THANKS TO YOU '!@#$% BUREAUCRATS, THOUSANDS OF DRIVERS NATIONWIDE ARE BEING SCREWED OUT OF HUNDREDS AND THOUSANDS OF DOLLARS OF REPAIR COSTS. MOST MECHANIC DON'T WANT TO JUST REPLACE THE SPRINGS, THEY WANT TO REPLACE THE STRUTS TOO. THAT ESTIMATED COST IS $1200. SO FAR WE'VE BEEN LUCKY THAT THE ONE SPRING THAT DID BRAKE, DID NOT DO PERIPHERAL DAMAGE, SO FAR. *TR