NHTSA Complaint #10286772 — 2004 DODGE RAM 2500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10286772
Vehicle 2004 DODGE RAM 2500
Component STEERING
Date of Incident
Date Filed
Mileage 35,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING 60 MPH HE STRUCK A POTHOLE, AND THEN THE FRONT END OF THE VEHICLE BEGAN TO SHIMMY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN REPLACED ALL FOUR TIRES. AFTER THE REPAIR THE FAILURE RESURFACED. THE TECHNICIAN RECOMMENDED THE REPLACEMENT OF THE TIE RODS, BALL JOINTS AND STEERING DAMPER. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 27,000. THE CURRENT MILEAGE WAS 35,000.

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