NHTSA Complaint #10286131 — 2002 FORD EXPLORER SUSPENSION:REAR

Complaint Details

ODI Number	10286131
Vehicle	2002 FORD EXPLORER
Component	SUSPENSION:REAR
Date of Incident	October 2, 2009
Date Filed	October 2, 2009
Mileage	118,524 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

2002 FORD EXPLORER XLT. THIS SUV HAS A THIRD SEAT, THAT'S SELDOM USED. HAS A TOWING PACKAGE THAT'S BEEN RARELY USED. REAR COIL SPRINGS THAT TELL ME NONE OF THESE EXTRA OPTIONS CAN BE USED. WITHOUT ENDANGERING EVERYBODY IN THE CAR, AS WELL AS EVERYBODY ON THE ROAD. THIS CAR WAS DRIVEN DAILY, TO AND FROM WORK, AND SELDOM USED ON THE WEEKENDS. PARKED ON PAVEMENT, NOT GRAVEL, OR GRASS, AND NEVER OFF ROAD. WHY ARE THEY BREAKING? DOES THE GENERAL PUBLIC HAVE TO BE WARNED TO AVOID DRIVING PAST ONE OF THESE SUV'S BECAUSE THEY MAY RANDOMLY VEER OFF THE ROAD WITH A TIRE BLOWOUT? THIS IS TYPICAL OF FORD TO SEND OUT RECALLS ON THE HATCH, BUT NOT THE MUCH MORE SERIOUS (LIFE SAFETY) PROBLEM WITH IT'S REAR COIL SPRINGS. *TR

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#10415333 — July 27, 2011 — BOTH REAR COIL SPRINGS (STRUT ASSEMBILES) BROKEN ON 2002 FORD EXPLORER XLT. BREAKS IN STEEL COIL SPRINGS DISCOVERED ...

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